faq

Q: Where can I find basic background materials on Spicetec?
A: We have many resources to help you find the specific information you are looking for:

  • See About Us for information about our brand, products and services
  • For our most recent press releases, click to In the News

Q: Is Spicetec working on any new products?
A: Spicetec and its R&D team are always working on the development of new technologies to bring you the most cutting-edge flavors in the industry.

Q: How does Spicetec meet customer needs?
A: Spicetec is committed to the highest level of customer service with a strong emphasis on collaboration. We're quick and nimble and will respond to your needs with flexibility and focus. Spicetec can serve as an extension of your R&D lab—we'll be your single point of contact throughout the product development cycle, from concept development, through formulation and testing, to product launch and beyond. For more information on collaborating with Spicetec, call (800) 921-7504.

Q: Where can I find the marketing and sales information on Spicetec?
A: All of our most recent marketing and sales materials can be found in Downloads.

Q: Where can I find your products?
A: Depending on the shipment size you need, our products can be found in a variety of venues. Large bulk shipments can be coordinated directly through your Spicetec sales representative. Contact your Spicetec sales representative or use the contact us form to find more information.

Q: What products do you sell?
A: We sell flavors, seasoning blends and culinary bases to the food manufacturing and foodservice industries. Most products are customized, so please contact your sales representative to learn more. You can also learn about our products on this website.

Q: What types of packaging do you provide?
A: Ultimately the packaging options are based on the product and the amount you purchase. Based on your needs, custom-packaging can be arranged. Talk to your Spicetec sales representative for more information.

Q :Do you have minimum order requirements?
A:Yes, minimum order requirements vary by ingredient. Please contact your Spicetec sales representative for details, or for samples.

Q: Are your products kosher?
A: Many of our products are certified kosher.

Q: Can you tell me the nutritional values on your products?
A: We have nutritional information on our products. Be sure to request this information from your Spicetec sales representative.

Q: Can you tell me about your safety standards?
A: Spicetec adheres to the most stringent safety standards. We run an in-house operation, so we are in control every step of the way. All Spicetec products are produced in accordance with Good Manufacturing Practices and all applicable FDA regulations. They are also are certified by the National Food Processors Association.

Q: Who is my local sales representative?
A: Use the contact us form on this website and we will have a sales representative get in touch with you.

Q: What other brands do you have?
A: ConAgra Food Ingredients' brands include ConAgra Mills, Gilroy Foods and Spicetec. ConAgra Mills offers the widest variety of premium multi-use flours and whole grain ingredients in the industry. Gilroy Foods is a leading provider of innovative vegetable and capsicum ingredients, as well as onion and garlic.

Q: I have a complaint, who do I talk to?
A: We need to hear about your complaints. The most efficient way is to fill out our contact us form on this website, or discuss it with your sales representative. We appreciate any feedback from our customers: positive or negative.

Q: Where is Spicetec located?
A: Spicetec is based in Cranbury, NJ. We also have a processing facility in Carol Stream, IL, which is one of the largest spice grinding facilities in the U.S.

For more information